Bcame improves
the customer experience in store!
Viewide, innovation just a click away!
Viewide, a cross-stock native tablet application developed by Bcame, aims at in-store customer loyalty to the brand while at the same time making them become new users on e-Commerce and allows the physical store itself an increase in sales.
Let's look at what features make Viewide such an innovative product. With Viewide, the 'salesperson is able to access the system, having a view of both the physical and virtual stores and, after checking whether a desired item is available, can immediately begin a process that, in three steps, will lead to customer loyalty.
The salesperson:
1. Create the customer master file as for an e- commerce customer.
2. Generate a 'purchase order, following the payment and delivery directions chosen by the customer and immediately indicating the date of in-store pickup or home delivery.
3. Provides the customer with credentials to access the system so that the customer can follow the process of 'order and shipment through to delivery.
What is the result?
Maximum customer satisfaction and increased turnover!
March 14, 2022
